Can you include underlays in my order?
It’s easier and more coordinated if we source underlays as part of your order. We know the exact rug dimensions and can provide a perfectly fitting pad. If you prefer independent sourcing, that’s fine—just ensure it’s non-slip and appropriate for your flooring.
Are your materials sustainable and ethically sourced?
Sustainability matters to us. We’re transparent about material sourcing and continually improve our supply chain. Ask us specifically about the origin of materials for your project—we have detailed information. We can’t guarantee perfection, but we’re committed to responsible practices.