Do you provide physical samples?
Sampling is essential. Physical samples let you feel the material, see colour accuracy, and confirm design direction in person (or via high-quality photos). Samples are typically small (12×12 inches) but are representative of the full rug. Sampling costs are quoted separately and credited toward production.
Do you match Pantone colours?
Pantone swatches are useful but material-dependent. A Pantone red looks different on wool versus silk versus synthetic fibre. We always create a small sample to show you the actual colour outcome on your chosen material before proceeding.