What if the sample looks different from the final rug?
Approved samples are our production reference. Quality control ensures the full rug matches the sample colour, material, and craftsmanship. If there’s any significant deviation, we remedy it. This is rare but possible due to material batches or dye variations—we’re transparent about this.
Do you provide physical samples?
Sampling is essential. Physical samples let you feel the material, see colour accuracy, and confirm design direction in person (or via high-quality photos). Samples are typically small (12×12 inches) but are representative of the full rug. Sampling costs are quoted separately and credited toward production.
How accurate are the visualisations?
Digital visualisations give 90%+ accuracy for how the rug design integrates into your room. Lighting in photos affects perceived colour, so samples show real-world accuracy. Visualisations are tools for confidence, not guarantees—the sample is the true preview.