What if the sample looks different from the final rug?
Approved samples are our production reference. Quality control ensures the full rug matches the sample colour, material, and craftsmanship. If there’s any significant deviation, we remedy it. This is rare but possible due to material batches or dye variations—we’re transparent about this.
What’s the difference between hand-knotted and hand-tufted rugs?
Hand-knotted rugs have each knot tied to the base, making them reversible and extremely durable—often 20+ years of high traffic. Hand-tufted rugs use a tufting gun to insert pile into a base, then back-coat for stability. They’re durable but not reversible. Hand-tufted is ideal for most residential spaces and is 30–40% more affordable.
What’s the difference between wool and silk?
Silk reflects light beautifully, creating visual depth and luminosity in designs. It feels luxurious underfoot but is more delicate and less stain-resistant than wool. Wool-silk blends offer a balance. Pure silk is ideal for formal lounges, low-traffic bedrooms, or as accent pieces in larger rugs.