How do I handle spills and stains?
Quick action matters. Blot, don’t rub. Use cool (not hot) water and mild detergent. Work from the edge of the stain inward to prevent spreading. For wine, blood, or stubborn stains, don’t over-treat—contact a professional. Our care guide includes specific stain protocols.
Can I wash my rug in water?
Hand-washing (gentle water rinse) is traditional and effective for wool rugs. However, it’s labour-intensive and risks damage if done incorrectly. Professional cleaners have controlled systems. Silk and delicate rugs should be professionally cleaned. We guide you on what’s safe for your specific rug.
How do I clean a flatweave or dhurry?
Flatweaves and dhurries are robust and reversible, so they’re easier to care for. Wash gently if you like, or use professional cleaning. They dry quickly. Less fussy than pile rugs, so they’re popular in high-traffic homes. Regular vacuuming is still important.
How do I clean a wool-silk blend?
Wool-silk blends are popular for their balance. Wool is forgiving; silk is delicate. Together, they’re reasonably durable if cared for gently. Professional cleaning is safest. Avoid bleach or strong chemicals. Vacuuming direction matters—follow the pile for gentler care.
How do I care for my rug?
Basic care extends rug life dramatically. Vacuum regularly to prevent dust accumulation. For spills, blot immediately with cool water and neutral detergent; never rub. Professional cleaning every 1–2 years maintains appearance. Keep the rug out of direct harsh sunlight to prevent colour fading. We provide detailed care instructions with each rug.