How do I clean a flatweave or dhurry?
Flatweaves and dhurries are robust and reversible, so they’re easier to care for. Wash gently if you like, or use professional cleaning. They dry quickly. Less fussy than pile rugs, so they’re popular in high-traffic homes. Regular vacuuming is still important.
How do I clean a wool-silk blend?
Wool-silk blends are popular for their balance. Wool is forgiving; silk is delicate. Together, they’re reasonably durable if cared for gently. Professional cleaning is safest. Avoid bleach or strong chemicals. Vacuuming direction matters—follow the pile for gentler care.
How do I care for my rug?
Basic care extends rug life dramatically. Vacuum regularly to prevent dust accumulation. For spills, blot immediately with cool water and neutral detergent; never rub. Professional cleaning every 1–2 years maintains appearance. Keep the rug out of direct harsh sunlight to prevent colour fading. We provide detailed care instructions with each rug.
Do you provide installation services?
Installation requires local presence and licensing; we partner with qualified installers instead. For larger projects, we maintain relationships with reliable teams globally. We brief installers on your rug’s specifications and care requirements to ensure proper handling.
How is the rug packaged and protected during shipping?
Proper packaging is essential. We use acid-free materials, ensure secure wrapping, and use sturdy boxes. Large rugs are placed in specialised shipping containers. All shipments include insurance and tracking. We manage logistics end-to-end so you receive the rug in perfect condition.
Is silk too delicate for home use?
Silk adds unmatched visual beauty to rugs but requires care. It’s delicate to abrasion and staining. However, in appropriate rooms (formal spaces, adult-only areas), silk rugs are stunning and can last decades. We advise on placement and maintenance to maximize its lifespan.